What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
How We Use Cookies
ARK PORTAL uses cookies for various purposes:
Essential Cookies
These cookies are necessary for the website to function properly:
- Authentication: Keep you logged in to your account
- Security: Protect against fraudulent activity
- Load Balancing: Distribute traffic across our servers
- Session Management: Remember your actions during a browsing session
Performance Cookies
These cookies help us understand how visitors interact with our website:
- Page visit statistics
- Time spent on pages
- Navigation patterns
- Error messages encountered
Functionality Cookies
These cookies enable enhanced functionality:
- Remember your preferences and settings
- Language selection
- Region selection
- Customized content display
Analytics Cookies
We use analytics cookies to:
- Understand user behavior
- Improve our services
- Measure marketing effectiveness
- Generate usage reports
We may use third-party analytics services such as Google Analytics.
Marketing Cookies
These cookies are used to:
- Display relevant advertisements
- Track campaign effectiveness
- Limit ad frequency
- Measure conversion rates
Types of Cookies We Use
First-Party Cookies
Cookies set directly by ARK PORTAL on your device.
Third-Party Cookies
Cookies set by our partners and service providers, including:
- Google Analytics
- Payment processors
- Social media platforms
- Advertising networks
Cookie Duration
Session Cookies
Temporary cookies that expire when you close your browser.
Persistent Cookies
Cookies that remain on your device for a set period or until you delete them.
Managing Cookies
You have several options to manage cookies:
Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block all cookies
- Block third-party cookies
- Clear cookies when closing the browser
Note: Blocking cookies may affect website functionality.
Browser-Specific Instructions
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy > Cookies
Opt-Out Tools
You can opt out of certain cookies using:
- Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals, but we respect your privacy choices.
Mobile Devices
Mobile devices may have settings to limit ad tracking:
- iOS: Settings > Privacy > Tracking
- Android: Settings > Google > Ads
Cookie List
Below is a list of cookies we commonly use:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | User authentication | Session | Essential |
| preferences | User settings | 1 year | Functionality |
| analytics_id | Usage tracking | 2 years | Analytics |
| consent | Cookie consent status | 1 year | Essential |
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal reasons. Check the "Last Updated" date at the top of this page.
Your Consent
By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your cookie settings.
Contact Us
If you have questions about our use of cookies, please contact us:
- Email: [email protected]
- Phone: +263 718 030 978
- Address: 3 George Edwin Rd Fourwinds, Bulawayo Zimbabwe